FAQ

How can I contact you?

You can reach us via support@zadevi.com, or through our contact form if you have any questions.

Can I cancel my order after it's been placed?

If you wish to cancel your order, contact us as soon as possible at support@zadevi.com. Orders already processed or shipped cannot be canceled but may be returned after delivery.

Is delivery free?

Yes, Zadevi offers free shipping throughout Australia.

Is the return shipping free?

No, customers are responsible for return shipping costs.

How long will it take to receive a refund after I return an item?

After we receive and inspect your returned item, the refund will be processed within 7 days to the original payment method.

Customer Services Hours:
Monday to Friday: 9:30 AM – 4:30 PM AEST

Our team is available Monday to Friday and aims to respond within 48 business hours. Feel free to contact us anytime.

Email: support@zadevi.com
Telephone: +61489987347

Store Name: Zadevi

Business Address:
29 Louise St
Cunnamulla QLD 4490
Australia

Warehouse Address:
Šímova 984
Benešov u Prahy 256 01
Czech Republic