FAQ

How can I get in touch with you?

Need help or have a question? Just send us an email at support@zadevi.com or use the contact form on our website. We're always happy to help.

Can I cancel my order?

Yes, as long as your order hasn't been processed or shipped yet. If you need to cancel, email us at support@zadevi.com as soon as possible. If your order is already on its way, you can still return it after it's delivered.

Is delivery free?

Yes! We offer free shipping on all orders across Australia

Do I have to pay for return shipping?

Yes, return shipping costs are the customer's responsibility.

When will I get my refund?

Once your return arrives and we've checked everything over, we'll process your refund back to your original payment method. This usually takes up to 7 days.

Customer Services Hours:
Monday to Friday: 9:30 AM – 4:30 PM AEST

Our team is available Monday to Friday and aims to respond within 48 business hours. Feel free to contact us anytime.

Email: support@zadevi.com
Telephone: +61489987347

Store Name: Zadevi

Business Address:
29 Louise St
Cunnamulla QLD 4490
Australia

Warehouse Address:
Šímova 984
Benešov u Prahy 256 01
Czech Republic